When & Where
Distribution Schedule & Locations
Care Shield serves families two ways — monthly doorstep delivery across the GTA, or a walk-in branch in St. Thomas.



The St. Thomas walk-in branch and our monthly doorstep deliveries across the GTA.
Doorstep Delivery
Registered members onlyPackages are prepared and delivered on a monthly cycle:
- 1st–5thRequests collected
- 5th–10thRequests reviewed
- 12th–18thPackages prepared
- 18th–27thDelivered to your door
Delivery covers the Greater Toronto Area. Not registered yet? Apply for Assistance →
Walk-In Branch
(location to be confirmed)
Choose your own items from what's available that day.
Especially suited for seniors, individuals with disabilities, and people who may face challenges accessing regular food support.
Good to know
What happens if I miss this month's GTA request window?
Your request simply carries into the next monthly cycle — you don't lose your place, and you don't need to re-register.
What should I bring to the St. Thomas branch?
Nothing required — just come by during open hours. A bag or two to carry your items home is handy.
Can I use both?
Yes. GTA delivery and the St. Thomas walk-in branch are separate services — you're welcome to use whichever fits, or both.
Next steps
Find your path in — whether you're getting started or want to understand how it all works.